Meet Our Staff


Our Member Benefits Travel Specialists have nearly 100 years of combined experience and are truly your first stop to anywhere in the world.

Michael Saylor, Manager

Specialties: Cruises, River Cruises, Europe, All-Inclusive Resorts, Tahiti, Walt Disney World and Universal Studios (Florida)

Michael’s passion for travel began more than 29 years ago and has taken him on a journey around the globe. His personal travels include much of the continental United States, the Caribbean, Hawaii, Tahiti, Canada, Europe, Brazil, and more exciting destinations. What Michael enjoys most about being a Travel Specialist is seeing new places and sharing them with his clients.

Paula Heyman, Manager

Specialties: River Cruises, Europe, Hawaii, Mexico, Caribbean, Cruises

Paula’s passion for travel started at a very early age more than 39 years ago and has allowed her to travel around the globe. She is dedicated to her clients and strives to create memorable and wonderful experiences for all. Paula has traveled around the globe, visiting Europe, Egypt and Israel, Mexico, Caribbean, Hawaii, South America and many other destinations.

Kelly Witwer, Travel Specialist

Specialties: Cruises, Caribbean, Mexico, Walt Disney World and Universal Studios (Florida)

Kelly's greatest joy is creating happy memories for her clients. With more than 18 years of experience, you can trust your vacation is in good hands. Her personal travel experience includes Florida, the western United States, New Orleans, Mexico, multiple Caribbean islands, and Europe.

Melissa Wentzel-Seaman, Travel Specialist

Specialties: Cruises, Caribbean, Mexico, All-Inclusive Resorts, Walt Disney World

Melissa's wanderlust began 29 years ago, when she started what would become a long and rewarding career in the travel industry. Her experience includes 15 years of service as a flight attendant. She always strives to create memorable experiences for her travelers, and loves hearing from them after their vacation. When Melissa is not providing superior service to her clients, you will find her relaxing on the beaches of the Caribbean or Mexico.

Susie Roth, Travel Specialist

Specialties: Hawaii, Europe, Cruises, Mexico, Caribbean, Walt Disney World

Susie’s philosophy is, “Life isn’t about the number of breaths you take, but the moments that take your breath away.” Hawaii is the destination that takes Susie’s breath away and she’s traveled there seven times. During her 26-year career in the travel industry, Susie has also traveled to Canada, Mexico, Europe and most of the Caribbean islands and cruised with most major cruise lines.

Joline Cerullo, Travel and Honeymoon & Destination Wedding Specialist

Specialties: Alaska, Cruises, Mexico, Caribbean, Walt Disney World, Honeymoon & Destination Weddings

With 8 years of experience, Joline's love of travel allows her to visit a new destination every day when booking trips for her clients. She has created personal travel memories in Alaska, Hawaii, Mexico, Walt Disney World, Italy, Greece, Egypt and Turkey (just to name a few!). In short, "I haven't been everywhere, but it's on my list!"

Kim Hitchner, Senior Travel Specialist

Specialties: : Cruises, All Inclusive Resorts, Walt Disney World, and Bermuda

Kim's travel hobby turned professional in 1970, and she joined Boscov’s Travel 18 years ago. Her adventures include Japan, United Kingdom, Sweden, Denmark, continental Europe by rail, Greece, Mexico, Caribbean, ten times cruising to Bermuda and still counting! She’s journeyed cross country three times visiting 45 of the states, as well as one trans Canadian journey. One of the most memorable trips was a month long camping trip kayaking down the Colorado River through the Grand Canyon. To quote Dr. Seuss, "Oh, The Places You'll Go!"